COUNSELLING CLINICS

2020 DATA AND OUTCOMES

April 1st 2020 marked one year of Family Service Saskatchewan (FSSK) working in collaboration with

the Saskatchewan Health Authority to implement the FSSK Walk-In Counselling Program. In this year

the FSSK Walk-In Counselling Program saw substantial growth all the while implementing a new

program in many communities. 

CLINIC LOCATIONS

  • FSSK began the year by offering counselling in four communities in the province and increased to offering walk-in counselling in 27 communities across Saskatchewan which surpasses the 23 communities originally planned for.

CLINIC UTILIZATION

  • FSSK provided 3,990 sessions with 4,270 people being served through Walk-in Counselling Clinics.
  • In October FSSK Walk-in clinics saw the most completed sessions with 441 sessions completed.
  • In order to deliver services in rural communities FSSK Walk-In Counsellors travelled 39,729km.

FILLING THE GAP IN SERVICES

  • FSSK asks people being served to report where they would have gone if not Walk-In Counselling. 
  • Our data shows that:  4% would have gone to the Emergency Room at their nearest hospital;  44% of participants indicated that I they would have looked for other counselling, called a crisis line, attended their doctor’s office or had alternative ideas of where to go. 
  • This means 52% of participants had no alternatives or options and would have continued without assistance for their immediate need, possibly becoming more chronic, or may have turned to the emergency room without our support and intervention.

DEMOGRAPHICS

  • 57% of individuals who attend Walk-In counselling identify as Caucasian. While 24% identify as First Nation, Inuit or Metis, 4% as a visible Minority, 16% note that they prefer not to disclose, indicate “other” or do not respond to this question.
  • 38% of counselling participants were male. On average, a higher percentage of males attended the Walk-In Clinics than attend traditional counselling programs. At times in some locations it has been noticed that a higher percentage of males than females attended Walk-In Counselling Clinics.

INCOME

  • 61% of individuals who attend Walk-in Counselling experience low income. 

  • 52% of people have an income that falls below LICO.

TOPICS DISCUSSED

The top five topics discussed during Walk-in Counselling were Mental Health concerns such as anxiety and depression (24%), stress (18%), relationship issues (17%), trauma (8%), and grief and loss (7%). 

REFERRAL SOURCES

  • FSSK Walk-In does not require individuals to be referred to this service. 
  • Taking note of where individuals learn of the service assists in how FSSK is promoted. 
  • It is worth noting that Doctors are aware of Walk-In services and are referring to Walk-In almost as much as agency staff (N=276). 
  • 161 individuals attended Walk-In after SaskHealth referred them to Walk-In services.

2020 FSSK WALK COUNSELLING CLINICS REPORT

To view the 2020 report in its entirety please click the button below

REPORT

Address

C/O Family Service Regina

200-1440 Broadway Avenue

Regina, SK S4P 1E2

Contact

Our Funders

Government of Saskatchewan

Community Initiatives Fund

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